Most of us might spend only a few hours a year with a doctor or nurse, but we spend 5000 waking hours each year doing everything else — including deciding whether to take prescribed medications or follow other medical advice, deciding what to eat and drink and whether to smoke, and making other choices about activities that can profoundly affect our health. The best health care systems recognize that some of the most powerful ways to keep people healthy must occur in the context of their daily lives.
The Center for Health Care Innovation is deepening the understanding of how we can improve patient health by staying connected with patients both while they are at our facilities and during those other 5000 hours, a practice called “Automated Hovering.” We are testing new delivery approaches that reward keeping patients healthy and that deploy technology and a health care workforce of the future to implement prevention, care coordination, care process re-engineering, team-based care, and the use of data to support new care delivery models.
These aims match our organizational mission – to develop new evidence-based models that improve health and health care that are economically sustainable.>
Automated Hovering for Heart Attack Patients
A year after suffering a heart attack, less than 50% of patients continue to take their life-saving medications. More than 20% of these patients will end up back in the hospital soon.
Through a grant from the Center for Medicare and Medicaid Innovation (CMMI), the Penn Medicine Center for Innovation is studying ways to increase medication adherence and lower the cost of care for heart attack patients.
The Center for Health Care Innovation has developed partnerships with five private payers who are collaborating with us on this project.
Way to Health
The Way to Health platform was developed by Center for Innovation researchers and allows people to participate in studies that test ways of improving health behaviors. It builds on the latest ideas from the field of behavioral economics and leverages wireless technologies and the web, allowing for bi-directional communications with patients outside of the clinic setting.
To learn more about the Way to Health platform, check out the Way to Health Issue Brief and Demonstration Video.
Real-Time Patient Engagement
As part of their efforts to improve the patient experience, a group of Residents were seeking a means to collect real-time, actionable patient data. These Residents sought to collect data on how they were doing from the patient’s perspective, in a manner that would allow them to act on the information and create a better experience for their patients, and for themselves. The Center for Health Care Innovation provided support in the form of a mobile feedback platform. It is currently being tested in the inpatient setting, and there are plans to extend this work into the outpatient setting.