Kate joined the Penn Medicine Center for Innovation as an Innovation Experience Designer in 2013. The role of designers at the Center is to facilitate innovation and improve experiences for Penn Medicine’s providers and patients. Kate assists members of the health system with contextual inquiry, problem and opportunity definition, creative solution exploration, and rapid-experimentation. This process leads to the implementation of innovative, scalable solutions.
Kate previously managed client-driven renovation and residential design projects in Aspen, Colorado, and she is a LEED Accredited Professional with the US Green Building Council. She served as a research assistant in the Digital Media Lab at the Penn Museum, and in the Emerging Design Lab at Penn Design, where she conducted user research for Lego in Turkey. She was a teaching assistant for several undergraduate courses at Penn, and recently guest lectured in the contemporary practice of service design.
Kate earned her BA in Fine Arts: Communication Design, summa cum laude with Phi Beta Kappa honors from the University of Pennsylvania. She studied service design in the summer program at the Copenhagen Institute of Interaction Design, Denmark.
Focusing now on the innovation opportunities within the evolving practice of health care, Kate’s goal is to benefit the individual, human needs of providers and patients, as well as the broad, institutional goals of Penn Medicine.