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PennKey Setup Codes are temporary identifiers used to log in to the PennKey registration application in order to register a PennKey and password or reset a forgotten PennKey password. Please review Warning about Setup Codes so you don't inadvertently freeze your PennKey or nullify a Setup Code you requested.



» How To Register:

  1. Obtain a PennKey Set-Up Code at the following locations.
  2. Log in to the PennKey registration application that will ask for your Social Security Number and Date of Birth
  3. Follow the prompts to register your PennKey and password.
  4. Enroll in Challenge-Response so you can initiate the password reset process online should you forget your password.
  5. Test your new PennKey and password.

Warning About Setup Codes:

» Don't get a Setup code unless you need it!

  • Requesting a Setup Code is analogous to reporting a lost credit card. For security purposes, a Setup Code request immediately deactivates a registered PennKey. Once you've requested a Setup Code you must use it to reset your password and reactivate your PennKey. That means, for example, that if you remember your old password after you've called the Setup Code Request Line, you won't be able to use your PennKey again until you reset your password using the Setup Code you requested. It also means you must use any Setup Code you obtain online through Challenge-Response, even if you were just "testing" Challenge-Response to see if you could get a Setup Code.

» Don't request more than one Setup Code!

  • If you request a second Setup Code during the time a previously requested Setup Code is unexpired, the second request will nullify the first Setup Code . The following example illustrates this point. Suppose you call the Setup Code Request Line and your Setup Code is delayed for some reason. You then call the Request Line again and the following day the first Setup Code arrives. The second request nullifies the first Setup Code, and you will need to wait for the second Setup Code to arrive. If a Setup Code is taking an unusually long time to arrive, send email to the PennKey administrator rather than requesting a second Setup Code.

» Once you've gotten a Setup Code, use it!

  • A PennKey Setup Code expires in 60 days or when you have completed the procedure for which the Setup Code was issued, whichever comes first.



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