CPAP Program Overview
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What is CPAP?
At Penn Sleep Centers, we offer a lot of resources to help you with your CPAP therapy:
Your Home Care Company
Your home care company is your first point-of-contact for mask/equipment problems and for replacement supplies.
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Your Sleep Center Nurse or Doctor
If you are struggling with CPAP, or do not feel that CPAP is helping you, please call our clinical office at 215.615.3669 for an appointment with a nurse or doctor.
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Mask Clinic
Mask Clinic is a free service for all Penn Sleep Center CPAP and Bilevel therapy patients.
Mask clinic is staffed by Respiratory Therapists from various home care companies who can:
Teach you how to use and/or clean your equipment
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Help you with equipment problems
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Show you different types of masks
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Fit you for a new mask
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Download your Smartcard
You do not need an appointment or referral to attend Mask Clinic, but you should try to come during your own home care company’s session. To attend Mask Clinic, please sign in at the front desk. You will be seen on a first-come, first-served basis.
Mondays |
10:00 am – 1:00 pm |
Pulmonary Care (610.853.9615) |
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1:00 pm – 5:00 pm |
Allcare (1.800.784.7786) |
Tuesdays |
10:30 am – 1:00 pm |
Apria (1.800.691.0962) |
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1:00 pm – 5:00 pm |
Miller (215.739.2238) |
Wednesdays |
8:30 am – 1:00 pm |
Young’s Medical (1.800.828.2273) |
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1:00 pm - 5:00 pm |
Allcare (1.800.784.7786) |
Thursdays |
9:00 am – 1:00 pm |
Personal Support (215.464.7304) |
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1: 00 pm – 4:00 pm |
American Home Patient (1.800.341.1122) |
Fridays |
8:30 am – 12:00 pm |
Rotech/Contour (215.322.3120) |
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KEY CONTACT NUMBERS
To schedule a Sleep Study |
Penn Sleep Lab, 215.662.7977 or 1.888.SLEEPCT |
To schedule an appointment with a Sleep Center doctor or nurse |
Penn Sleep Centers clinical office, 215.615.3669 |
Problems receiving CPAP/Bilevel equipment |
CPAP Coordinator, 215.615.4836 |
Problems with your mask or CPAP equipment |
First, call your home care company or come to your home care company’s Mask Clinic session. If you still need help, please call our Sleep Nurse, 215.662.6262 |
To get replacement supplies |
First, call your home care company or come to your home care company’s Mask Clinic session. If you still need help, please call our CPAP Coordinator, 215.615.4836
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Important CPAP Reminders
Smartcard Downloads
It is important to have your smartcard downloaded regularly to make sure your CPAP unit is working properly. You should have your CPAP card downloaded at least every 1-2 months when first starting CPAP. You should also have your card checked any time you are having a problem with your mask or CPAP unit.
You can mail your card to the Sleep Center at the above address, or bring it into Mask Clinic for downloading.
Please remember to bring your CPAP smartcard, mask and unit to every appointment at the Sleep Center. Doing so will help us address mask leaks, pressure adjustments and any other problems with your CPAP therapy during your visit.
Equipment and supplies:
It is important to replace your CPAP supplies on a regular basis. How often you can receive new supplies depends on your insurance plan. Call your equipment company to ask when you are due for new supplies.
In general, supplies can be replaced every:
- Nasal mask with headgear: 6 months
- Full face mask with headgear: 6 months
- Mask cushions: 1-2 per month
- Nasal pillow inserts: 2 per month
- Tubing: 3 months
- Non-disposable filters (white): 6 months
- Disposable filters (black): 2 per month
Please note: the above information is effective as of September 2008 and may vary by insurance carrier.
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